Frequently Asked Questions
Trust and Credentials
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On-Time, On-Budget: We take pride in completing projects within the agreed timeframe and budget, ensuring a smooth experience from start to finish.
Fair and Competitive Bidding: Our bids are determined exclusively by the specifics of your project, rather than the perceived income levels of the surrounding area.
Proper Staffing: We ensure that every job is appropriately staffed to guarantee efficiency and high-quality work across all trades.
Clean and Organized Work Area: We strive to maintain a neat and organized work environment, minimizing disruption to your home.
Professionalism and Integrity: We uphold the highest standards of professionalism, never tolerating poor performance. We also avoid underbidding to win contracts, ensuring no surprise charges later.
Open Communication: We keep you informed at every stage of the project, providing updates as frequently as you desire.
No Pressure: We respect your decisions and budget, avoiding high-pressure sales tactics to make sure you feel comfortable with your choices.
Experienced Team: With over three decades in the remodeling trade, you can trust that we have the expertise needed to handle your project with care and precision.
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Downy Home Remodeling is fully licensed in multiple municipalities across the Front Range. Depending on your location, we will provide the relevant contractor license number with your estimate and guide you on how to verify our credentials online.
We carry $1,000,000 in general liability insurance and, though not required, we also maintain a $10,000 bond for added peace of mind.
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Absolutely! We’re happy to provide references upon request. Our goal is to exceed your expectations, delivering a beautiful remodel that you’ll be proud to share with friends and family. Your satisfaction is our top priority, and maintaining our excellent reputation through word-of-mouth referrals is key to our success.
We strive for perfection, client satisfaction, and aim to be your contractor for life. Feel free to contact us for more information!contact us for more information!
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Our 5-Year Warranty: Craftsmanship You Can Count On
At Downy Home Remodeling, we take pride in the quality of our work and stand behind every project we complete. That’s why we offer a 5-Year Warranty on all labor and workmanship for your kitchen and bathroom remodels.
This warranty is our promise to you:
Your project will be completed with care, precision, and attention to detail
Any workmanship issues that arise within five years of completion will be addressed promptly and professionally
You’ll have peace of mind knowing your investment is protected
We want to be your go-to contractor for years to come, so if something doesn’t seem quite right, we’re happy to come back and make it right. Your satisfaction means everything to us—and we’re here for the long haul.
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Yes, we pass on the manufacturer's warranty for all materials we purchase on your behalf. Many of these warranties are lifetime, ensuring that you have long-lasting peace of mind with your investment.
Collaboration
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While we don’t have a full-time in-house designer, we can provide 3D modeling and basic renderings for simpler projects. For larger or more complex projects, we’re happy to recommend a few highly skilled professional designers we trust.
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Absolutely! We are more than happy to collaborate directly with your designer to ensure a seamless integration of ideas and execution for your project.
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While we manage much of the work in-house, we do utilize subcontractors for specific aspects of the project, such as electrical, plumbing, drywall, and glass work. Our experience has taught us that these specialized tasks are best handled by experts who focus on these trades daily, ensuring the highest quality and efficiency for your project.
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We don't work directly with insurance companies. However, we can provide a detailed bid for you as the homeowner, which you can then submit to your insurance company for approval.
Processes
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Not at all! While we’re experienced in projects of all sizes, we truly enjoy working on small to midrange remodels. Our core customers are hardworking, everyday homeowners, and we take pride in delivering quality results for a wide range of budgets. However, we avoid small “handyman” tasks unless we are already in the home working on a sizable project.
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Yes, we can handle the entire permit process for you, including scheduling inspections and coordinating with inspectors.
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Absolutely! We take pride in offering excellent supervision and open communication throughout your project. You'll always have a direct point of contact, and we’re easily reachable by phone, text, or email whenever you need us.
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Yes, we establish a clear timeframe for each project and are committed to completing it on schedule. While every project is unique, we pride ourselves on staying on track and keeping you informed throughout the process.
Estimates
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Before we proceed with scheduling a consultation, we require a 10-15 minute phone conversation to ensure that we are the right fit for your project. During this call, we will provide you with an overview of the typical costs associated with projects similar to yours. If the quoted price range aligns with your expectations, we can then move forward with scheduling an onsite consultation.
Please note that our estimates are comprehensive and require significant time and effort to prepare. As such, we are selective about the clients to whom we offer estimates. While there is no obligation to hire us, we reserve the estimation process for those who are ready to move forward with scheduling.
A few things to note before reaching out:
We require a minimum of one week per project.
The home you're asking us to estimate should either be owned by you or currently in escrow.
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For most projects, we provide a quote within 1-4 days. Since every project varies in size and complexity, some estimates may take a little longer, but we’ll always keep you informed.
A few important points about our pricing:
We offer competitive bids tailored to the specifics of each job, not influenced by your zip code. Our commitment to fair pricing means you’ll receive the same great rates, no matter the neighborhood. However, please note that in certain locations, especially those that are more challenging to access, particularly during the winter months, a trip charge may need to be included in the final price.
We never underbid just to win the project. Be cautious of contractors who do this and later add surprise charges.
We don’t believe in high-pressure sales tactics. We respect your timeline and budget, ensuring you feel comfortable with every step of the process.
Have More Questions? Reach Out And We Will Answer Them!
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